Lead Nurturing for Small Businesses

Originally published April 3, 2022

If you're a small business using inbound marketing, you know it's all about generating leads. In an ideal world, your leads turn into prospects, prospects turn into customers, customers turn into advocates, and your business grows.

Of course, we all know it's not that simple.

Something has to happen between someone becoming a lead (i.e., someone interested in your product or service) and a prospect (i.e., a lead who engages with you in some way, indicating their intent to buy something).

That missing step is lead nurturing. This article will define lead nurturing, why it matters, and how to implement it into your workflow.

In This Article:

What Is Lead Nurturing?

First things first. What the heck is lead nurturing?

Lead nurturing refers to the act of growing and reinforcing your relationship with potential customers (i.e., your leads). It's the next step after lead generation.

You probably intuitively know that lead nurturing is vital to your business. But, if you're like many company leaders, you might not be proactively implementing lead nurturing into your process. One survey found that 60% of companies would rate their lead nurturing programs as "failing."

Not to worry. In a minute, I'll offer some ideas for building lead nurturing into your sales and marketing process.

And if you're unsure of what lead generation is, we've got you covered.

Why Does Lead Nurturing Matter?

Repeat this with me: Lead nurturing leads to sales.

Nurturing leads keeps potential customers in your orbit, reminding them of your company and its products/services at appropriate times.

Typically, a new lead isn't prepared to buy from you when they first learn about your company. In fact, it takes 51% of leads five or more touches before they turn into prospects.

So, rather than spending time on people who have never heard of your brand, you can focus on engaging and informing those who have shown some interest. This can lead to 20 percent more sales than not having a lead nurturing strategy.

By nurturing your relationships with leads, you ensure that your company is top of mind when it's time for them to buy.

What Are Some Lead Nurturing Strategies?

After establishing the potential customer you'd like to target, it's time to begin mapping the lead nurturing process. 

You don't need to limit yourself to only one lead nurturing strategy. Taking an omnichannel approach to lead nurturing can ensure that you reach your leads at the right place and time and will round out your digital marketing strategy. 

Lead Nurturing Strategy 1: Personalized email

Email marketing is a powerful tool for marketers at all stages of the buying journey. In addition to newsletters and check-in emails, consider sending emails after people take particular actions, such as downloading your lead magnet or adding something to their cart. Read more about how to get started with creating an email campaign.

Lead Nurturing Strategy 2: Produce educational content

Use your social media channels, emails, and blogs to inform potential leads, not sell to them. Keep them updated on industry changes or give them actionable steps to solve a specific problem. If you can become a go-to source of information for a qualified lead, you'll be the first brand they think of when they're ready to buy.

Lead Nurturing Strategy 3: Provide more in-depth content

Blogs and social media posts are great for delivering high-level information to leads. However, when you want to take a deeper dive into a topic, it's time for a lead magnet.

A lead magnet is a downloadable content that offers a more in-depth look at a particular topic. It's often gated content, which allows you to reach out to anyone who downloaded it so you can learn more about their needs and how your company can help. Not sure where to start? Here are our top 10 ideas for lead magnets.

What's The Most Important Part of Lead Nurturing for a Small Business? (Spoiler: It's Great Content)

Quality content is the foundation of a significant lead nurturing campaign. However, for small business owners, creating adequate content can be an overwhelming undertaking. Whether you need help writing emails, social media posts, blog posts, articles, white papers, eBooks, or anything else, People First Content is here for you!

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